ALL DOWNLOADABLE DESIGNS ARE NON-RETURNABLE/REFUNDABLE. TECHNICAL SUPPORT IS PROVIDED IF NEEDED.

**DOWNLOAD INSTRUCTIONS**

When you log in to the website, click on "My Account" at the top of the main page. You will see "My Account Information", and "Previous Orders". Click on "view" under Previous Orders, and the file will be there for download in the format you selected once you click the "download" button. If you forget to select your format for any purchase, there will be no files available for download, so please make sure you don't forget to selct your format for each and every set you purchase. If you selected a format that is not listed, you will need to email me to let me know the format needed, and I will email the files within 24 hours. If you need further assistance, please let me know. Thank-you!

Sincerely, Paula :)